At Kollam Gramavikasana Fincorp and Trading, we maintain a transparent and fair refund and cancellation policy for all financial services provided.
Loan processing fees, administrative charges, and documentation charges are non-refundable once paid.
Once a loan is disbursed, it cannot be cancelled. Customers may close their loans through prepayment or foreclosure as per the terms mentioned in their loan agreement.
Loan applications may be cancelled before disbursement upon written request. Any processing fees already collected will not be refunded.
Refunds, if applicable (e.g., excess payments), will be processed within 7–10 business days after verification and approval by our accounts team.
In case of disputes, customers may contact our grievance redressal officer. Unresolved matters will be subject to the jurisdiction of Kollam, Kerala courts.
Last Updated: September 2025